To drive the transformation in the energy market, the IoT company ifesca and the global player Vlocity Energy & Utilities have formed a strategic partnership. The basis of this is to be the integration of the systems so that the preparation of offers for the distribution of energy supply companies can be made faster and more convenient.
Digitization also poses major challenges for the energy industry due to the increasing amount of data. Companies have to be able to adapt to these circumstances in order to be able to act faster on the market. The common goal of Vlocity and ifesca is to provide energy supply companies with assistance in precisely this area: Offers can be made in a revision-proof manner with all the necessary data and the company layout within a few seconds. In advance, historical load profile data are used to generate a high-quality performance forecast fully automated, on which a price forecast can be created. "Together with Vlocity, we can achieve a new dimension of the offer", CSO of ifesca GmbH Sven-Jesco Grenzbach, is looking forward to the cooperation.
Longer internal waiting times between sales and procurement within an energy supply company are greatly reduced. Application errors or manipulation of the calculation basis of an offer can also be extremely restricted.
About Vlocity Energy & Utilities
Vlocity Energy & Utilities is the only complete customer experience and CRM platform for energy and utilities on Salesforce. Vlocity enables a completely different approach to transforming customer satisfaction for regulated utilities and competitive energy retailers, helping contact centers, key account teams, digital and IT executives change the way they interact with their customers - residential, commercial and industry - working together on all channels.
Vlocity Energy & Utilities Cloud is the modern platform that energy companies need in order to offer excellent customer experiences on all channels and to be more agile in a changing market environment. Vlocity takes the risk of deploying Utility Customer Experience and CRM, significantly reducing the time it takes to deploy Salesforce, and reducing total cost of ownership to a fraction of that of traditional on-premise technologies. More information about Vlocity Energy & Utilities can be found at energy.vlocity.com.